Privacy Policy
Privacy Policy
Effective Date: February 2026
At Ascend Residential Care (“we,” “our,” or “us”), we respect the privacy and dignity of residents, families, and visitors. This Privacy Policy explains how we collect, use, and protect limited personal information obtained through our website or general inquiries.
Ascend Residential Care is a licensed Residential Care Facility for the Elderly (RCFE) in California and operates in accordance with California Title 22 regulations.
Information We Collect
We collect only limited personal information that you voluntarily provide, such as:
Name
Email address
Phone number
General inquiry information submitted through contact forms, emails, or phone calls
Our website is intended for informational purposes only. We do not collect medical records, diagnoses, treatment details, or other protected health information through this website.
How We Use Information
Information collected is used solely to:
Respond to inquiries from prospective residents or family members
Provide general information about our services and availability
Communicate regarding tours, admissions interest, or next steps
Improve our website and communication
Personal information is never sold, rented, or shared for marketing purposes.
HIPAA-Safe Disclaimer
This website does not collect, store, or transmit Protected Health Information (PHI) as defined by HIPAA.
Please do not submit medical details, diagnoses, or health histories through this website. Any medical or care-related information is collected only through appropriate, secure, and legally compliant processes after admission and in accordance with California Title 22 and applicable privacy laws.
Cookies and Website Analytics
Our website may use basic cookies or analytics tools to understand general website usage and improve user experience. These tools do not personally identify visitors.
You may disable cookies through your browser settings at any time.
Sharing of Information
We do not share personal information with third parties except:
When required by law or licensing authorities
To protect the health, safety, or rights of residents, families, or our facility
All information is handled in a manner consistent with resident rights, confidentiality, and dignity, as outlined in California Title 22 regulations.
Data Security
We take reasonable administrative and technical steps to safeguard personal information. While we strive to protect information, no website or electronic transmission can be guaranteed to be completely secure.
Children’s Privacy
Our website is intended for adults seeking information about elder care services. We do not knowingly collect personal information from children under the age of 13.
California Privacy Rights
California residents may request access to or deletion of personal information collected through this website, subject to applicable laws and licensing requirements.
Requests may be made using the contact information below.
Changes to This Policy
This Privacy Policy may be updated periodically to reflect changes in regulations or facility practices. Updates will be posted on this page with a revised effective date.
Contact Information
If you have questions about this Privacy Policy or our privacy practices, please contact:
Ascend Residential Care
2033 Benbow Pl, Riverside, CA
Ascend Residential Care is a California-licensed RCFE operating in compliance with Title 22 regulations. This website provides general information only and does not replace in-person assessments or admission agreements.
High-Touch, Heart-Centered Care for Your Loved One.
High-Touch, Heart-Centered Care for Your Loved One.
RCFE License #331-881-842
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